Scheduling and front desk
The Registration, Waiting Room and In Consultation columns update on their own, with no page reload. The system ranks doctors by their open slots. Call to booking takes a minute.
One system instead of a dozen programs: routine work comes off the shoulders of doctors, reception, marketers and the call center. The patient app — part of MISSMedical Information System and Services — brings patients back to the clinic more often and raises the average bill.
- For doctors — less routine, more time with the patient.
- For reception and the call center — schedules and calls without the mix-ups.
- For marketers and directors — every patient's source is visible.
One record. One shared result.
AI agent
Proposes a treatment plan from the patient's chart.
Doctor
Confirms the treatment plan in the patient's chart.
Patient
Sees the treatment plan in the patient's chart — as a locked card on the phone, marked "verified by doctor".
Clinic
Gets a returning patient and a higher average bill.
A demo for every role
What each person in the clinic sees
The chart fills in while you talk to the patient — not after the visit.
- Voice input for the SOAP note during the exam itself.
- AI proposes an ICD-10 diagnosis, the doctor confirms with one click.
- A lab order or referral goes out paperless, from the same screen.
Why we exist
Six programs, no clarity
A typical clinic in Uzbekistan runs a clinical MIS, a lab system, a cashier, a CRM and a stack of spreadsheets at the same time. Patient data is duplicated and lost between them, and nobody sees the whole picture. When the state DMED platform needs the same data, a doctor types it a second time, by hand.
Ask the marketer where yesterday's patient came from. Ask the call-center lead how the shift went. In most clinics there is no answer until tomorrow — if there is one at all.
A day with MISS
Morning at the clinic — from the call to the report
8:30
Operator
Finds the patient in five seconds and books a cardiologist.
Live call-center board, search across the shared registry, booking wizard: service, doctor, slot, payment.
11:55
Front desk
Marks the arrival in one click — the card moves to Waiting Room.
The wait timer starts. The doctor sees the patient in their list straight away.
12:05
Doctor
Opens the chart: complaints, allergies, medication, results — one screen.
The doctor speaks, the system sorts the speech into structured fields. It suggests, the doctor confirms.
12:30
Doctor
Orders tests — Cortex proposes investigations with the reasoning.
The order lands in the lab worklist. No phone call, no paper referral.
13:00
Cashier
Takes cash and card on one receipt.
The fiscal device confirms. A double tap or a dropped connection will not charge twice.
13:15
Doctor
Closes the visit — the document assembles itself.
Clinic letterhead, coded diagnosis, completeness check. The PDF reaches the patient on Telegram.
End of day
Management
Reads revenue, lead sources and call-center load.
AR by age, bank reconciliation with auto-matching, lead attribution, a heatmap of calls.
One system. Every piece of data connected. Not one switch between programs.
A composite scenario drawn from working MISSMedical Information System and Services demo tenants.
One source of data
One system for clinics and patients
A patient books through the site, a call or the front desk — scheduling sees the same slot and never lets it be booked twice.
Try it in the demoA patient books through the site, a call or the front desk — scheduling sees the same slot and never lets it be booked twice.
The doctor opens the patient's chart and sees the whole history: labs, orders, past visits — no call to the front desk, no paper folder.
The register prints a receipt the moment payment happens, and the director sees revenue by clinic and doctor without reconciling spreadsheets at month-end.
Every lead arrives with its source and acquisition cost, and a reminder for a repeat visit goes out to the patient on its own.
The same schedule, the same chart, the same receipt — only from the other side of the screen, in the patient app. Nothing gets entered twice.
Clinic ecosystem
Eight modules, one architecture
Electronic patient chart
A structured SOAP note: complaints, examination, diagnosis, plan. Three ways in — by voice, by hand, from a template. AI proposes a diagnosis with its ICD-10 code and the doctor confirms. The same record is open to the patient in the app — there is nowhere to enter it a second time.
Laboratory (LIS)
A worklist with urgent and routine priorities, a barcode scanner, and validation against reference ranges. Quality control with Levey-Jennings charts. A critical value stays up until a doctor acknowledges it.
The demo shows the ordering side: a doctor orders labs from the visit chart.
Finance and cashier
A revenue dashboard: days in AR, denial rate, collection. Bank reconciliation finds the matches itself. Fiscalization happens on the payment terminal: cash and card on one receipt. Refunds: one person raises the request, another confirms.
Call center
An incoming call appears on the supervisor's screen at once, with no delay. A load heatmap. A missed call becomes a callback task. Telegram chats with response-time tracking.
CRM and marketing
Every lead shows its source and its path to a booking: channel, conversion, cost of acquisition. SMS and Telegram campaigns bring patients back on triggers. Operators write only from an approved template.
Business intelligence
A metric catalog with formulas. Reports on a schedule. Dashboards per role. Cortex builds a widget from one sentence — no developer, no SQL.
Formalizer
The clinic configures the letterhead, the doctor writes the content. Coded diagnosis, completeness check, edit history. The PDF assembles at the moment of the request and goes out by SMS or Telegram.
Artificial intelligence
Cortex is an agent, not a chatbot
Nothing reaches the chart on its own. A diagnosis, a treatment plan, an order: the system prepares it and leaves it waiting. Until the doctor confirms, the action has not happened. The rule works the same way in every module, clinical and financial alike.
A chatbot answers questions. Cortex sees the clinic's data and does the work: it computes a metric, builds a dashboard, picks the right investigations. It shows every action before it takes it.
Analytics built on request
The marketer writes: “Show me the month's leads broken down by channel.” Cortex creates the metric, computes it on real data and puts the widget on the dashboard — no developer, no SQL.
Clinical support
The doctor orders tests — Cortex proposes investigations from the catalog, with the reasoning and the price. Anything unnecessary comes off in one tap.
Operational analytics
Missed calls, overdue replies, lost leads — the breakdown takes seconds, not until the next morning.
90 clinical tools across 26 areas of medicine, 9 access roles.
Uzbekistan
Built for how clinics work here
The national DMED platform holds health data for more than 36 million citizens, and a clinic types the same thing twice — into its own system and into DMED. MISSMedical Information System and Services carries the data from the patient chart into DMED through its own browser extension, and the second entry disappears.
The cashier fiscalizes the receipt on the E-Pos device at the desk, and takes digital payment through Payme, Click, Uzcard and Humo. The interface is in Uzbek, Russian and English. Salomatic, LLC is an IT-Park resident.
Patient App
The patient app — same record, second screen
The patient app is one of MISS's modules: the patient is not looking at a copy — it is the same record: the doctor's plan, lab results, the reasoning behind every recommendation. Your staff do nothing extra for any of it.
13:15
On the doctor's screen
The doctor closes the visit and the document assembles from the chart.
On the patient's phone
The PDF arrives on Telegram — no call to reception, no trip back for paperwork.
Security
What we can honestly say about protecting data
Clinics' data never overlaps
The isolation sits in the database itself, row by row, on every table — automated tests check it.
Every organization has its own key
Health data is stored encrypted, with AES-256-GCM.
The action log cannot be rewritten
A database trigger forbids changing or deleting entries. Retention is six years.
Copies live with a second provider
Backups are encrypted, and the credentials can only create new ones.
Emergency access leaves a trace
The reason has to be named, the access expires, and the log entry cannot be altered.
Nobody approves their own refund
One member of staff raises the request, another confirms it.
Access follows the role
Staff see only the data and the actions their own work needs.
Patient consent, area by area
Treatment, research, AI processing, data sharing. Signed electronically, by scan, or verbally.
Honest answers
Uncomfortable questions
Because we do not force doctors to work as PC operators. Every past system failed for one reason: it demanded MORE actions from the doctor than paper. In MISSMedical Information System and Services (Medical Information System and Services) the doctor speaks, not types.
We removed the main barrier — keyboard resistance. If your doctor knows how to talk to a patient, they already know how to work in our system.
Let us be honest: doctors make mistakes more often than algorithms, but their mistakes are harder to notice. MISSMedical Information System and Services works on the principle of Transparent AI. The model does not "make decisions" — it highlights risks and suggests hypotheses, citing specific lines of analysis.
The final signature is the doctor's. But now they sign not blindly, but with a co-pilot who checked the history, labs, and medications in a second. This LOWERS your legal risks, not raises them.
We use open standards. Data is stored encrypted and access-controlled. Export on request — in open formats. We retain clients by product quality, not by holding data hostage.
We will not force them. We will bribe them. What does a "star" doctor hate? Writing reports.
When you say: "Doctor, here is a system that fills out the card itself while you drink coffee, and you go home on time, not at 20:00" — sabotage will turn into a demand to implement this as soon as possible. We sell them life time, not software.
No. That would be budget suicide.
MISSMedical Information System and Services acts as an intelligence layer. We take raw data from analyzers (via ASTM and HL7), integrate with 1C, and pull everything into a single dashboard. We do not break old hardware — we make it smarter.
No. AI suggests — diagnosis, orders, treatment plan. The doctor confirms or rejects each suggestion. No action that changes patient data is executed without the doctor's confirmation.
Most leaks happen because a sysadmin copied a file to a flash drive. MISSMedical Information System and Services implements defence against the inside threat: every clinic's data is isolated at the database level.
The action log cannot be modified or deleted — we see who opened every record and when. Patient refunds are the only financial operation that requires two-person confirmation.
Data is stored encrypted and access-controlled. Deployment options and data placement are agreed with each clinic individually in the contract.
You do not need to shut anything down. MISSMedical Information System and Services is modular: you can start with scheduling and reception, then add the lab and finance later.
Each module is activated by a flag, not a rebuild. Integration with your current systems — 1C, lab analyzers, telephony — runs in parallel with everyday clinic work.
Your data is yours. Export in open standards on request. We retain clients by product quality, not by holding data hostage.
Getting started
See MISS in the context of your own clinic
Open the demo tenant and walk the modules yourself. Implementation starts with one module, with no clinic shutdown; to talk about a pilot, write to us.